Formal Email

تانية بكالوريا English

الدرس ده عن إيه؟

A formal email makes a clear, polite request to someone you do not know personally, such as an official, an organisation or a local authority. It should be well organised, respectful in tone and specific about what you are asking for.

الـ formal email يعني إيميل رسمي: بتبعته لحد متعرفوش شخصيًا زي مدير، مسؤول في الحي، جمعية، أو مكتب البيئة. هدفه غالبًا طلب بأدب ووضوح: «لو سمحت ساعدونا في كذا».

في الكتاب الدرس ده في Unit 6: The Space We Share (Concept 6: A World for All)، صفحة Writing a Formal Email (صفحة 20). المهمة: كطالب مهتم، اكتب إيميل رسمي حوالي (150-180) words لمكتب البيئة المحلي تطلب دعم لحماية مورد طبيعي مشترك (wetland أو الثروة السمكية fish stocks)، واستخدم جملة شرطية واحدة على الأقل (conditional) في الطلب.

وبعده في نفس الوحدة فيه persuasive email (صفحة 30) وإيميل الـ Summative (صفحة 31). الفرق: الـ formal email هدفه طلب مهذب، والـ persuasive بيبني حجة علشان القارئ يوافق. الدرس ده بيركز على الـ formal، وهنشوف الفرق تحت.

رسمي ولا ودّي؟ الفرق ببساطة

A formal email uses polite, complete sentences, no short forms and no slang. An informal email to a friend is relaxed and personal.

الهيكل زي ما الكتاب بيعلّمه

الكتاب بيدّي 7 أجزاء، وكل جزء معاه عبارات جاهزة:

في الكتابة الفعلية، الـ request والـ reasons ممكن يتبدلوا: ناس بتشرح المشكلة والأسباب الأول وبعدين تطلب، وناس بتطلب وبعدين تشرح. الاتنين صح طالما كل حاجة في فقرة واضحة.

العبارات المفيدة

القواعد اللي الكتاب طالبها: Conditional و Reported Speech

The task asks for at least one conditional sentence in your request. Unit 6 also teaches reported speech, which is useful for giving evidence: *Local fishermen told us that their catch had fallen.*

• I am writing on behalf of the students of Al-Amal Secondary School.on behalf of = بالنيابة عن. بتقول إنت بتكتب باسم مين.
• Would it be possible to organise a clean-up day next month?سؤال مؤدب جدًا للطلب = هل ممكن …؟
• I would be grateful if you could visit our school.هكون ممتن لو تقدر تزور مدرستنا. Conditional مؤدب.
• If you agreed to support us, fifty students would volunteer.Second conditional: لو وافقت تساعدنا، 50 طالب هيتطوعوا.
• The fishermen said that their income was falling.Reported speech: الصيادين قالوا إن دخلهم بيقل. (is ← was).
• This is important because the wetland is a home for migratory birds.سبب: ده مهم لأن الأرض الرطبة بيت للطيور المهاجرة.
• Please let me know if you require further information.عرّفني لو محتاج معلومات زيادة. جملة ختام رسمية.

إزاي تكتب الإيميل الرسمي خطوة بخطوة

1. اقرا الـ Role كويس: إنت مين؟ (concerned student / club leader). بتكتب لمين؟ (local environmental office / principal / council). عايز إيه بالظبط؟
2. اكتب Subject line واضح: Request for Support: + الموضوع.
3. التحية: مش عارف الاسم؟ Dear Sir or Madam, عارفه؟ Dear Mr/Ms + الاسم,
4. الفقرة الأولى (Opening): جملة واحدة أو اتنين: إنت مين + بتكتب ليه (I am writing on behalf of … to request …).
5. الفقرة التانية (Reasons): المشكلة + ليه مهمة + دليل (مثلًا كلام الصيادين بالـ reported speech) + نتيجة (As a result).
6. الفقرة التالتة (Request): 2-3 طلبات محددة بأدب (I would be grateful if … / Would it be possible to …?) + جملة شرطية واحدة على الأقل (If you could …, we would …).
7. الختام: Please let me know if you require further information. + I look forward to hearing from you.
8. التوقيع: Yours faithfully, / Yours sincerely, على سطر، والاسم الكامل على السطر اللي تحته.
9. راجع: مفيش اختصارات؟ الختام مناسب للتحية؟ فيه conditional؟ الطلب واضح؟ 150-180 كلمة؟

نموذج كامل (Model Answer)

ده إيميل رسمي على مهمة الكتاب نفسها (حماية الـ wetland). اقرا وبص على الشرح.

Formal email ولا Persuasive email؟

Both are formal. A formal email focuses on a clear, polite request. A persuasive email builds a stronger case with evidence and answers a possible concern before asking for support.

الـ Checklist — راجع بيها قبل ما تسلّم

• فيه Subject line واضح ومحدد؟
• التحية رسمية (Dear Sir or Madam, أو Dear Mr/Ms + الاسم,)؟
• أول جملة بتقول إنت مين وبتكتب ليه (I am writing to / on behalf of)؟
• فيه أسباب (This is important because / As a result)؟
• الطلب محدد ومؤدب (I would be grateful if / Would it be possible to)؟
• فيه جملة شرطية واحدة على الأقل (If you could …, we would …)؟
• فيه جملة ختام (I look forward to hearing from you.)؟
• الختام مناسب: faithfully مع Sir or Madam، sincerely مع الاسم؟ والاسم الكامل تحته؟
• مفيش اختصارات ولا كلام عامي؟ وعدد الكلمات 150-180؟

إزاي بييجي في الأسئلة؟

الأسئلة في الكتاب بتيجي كمهمة كتابة بـ Role (إنت مين وبتكتب لمين) + شرط لغوي (conditional أو concession). ومعاها أسئلة صغيرة على العبارات. مثالين:

1) Choose the correct answer from a, b, c or d.

You started your email with ‘Dear Ms Salma Adel,’. How should you end it?

a. Yours faithfully,

b. Yours sincerely,

c. Love,

d. See you soon,

الإجابة: b. ليه؟ إنت عارف الاسم (Ms Salma Adel) ← Yours sincerely. (c) و(d) لصاحبك مش رسمي.

2) Rewrite this request to make it polite and formal, using a conditional.

Send us some trees for our school. We need them now.

الإجابة: I would be grateful if you could provide some trees for our school. If they arrived before the end of the month, our students would plant them during the Green Week. ليه؟ شلنا فعل الأمر (Send) وحطينا عبارة مؤدبة + جملة شرطية.

تدريب

A. Choose the correct answer from a, b, c or d.

1. 1. A formal email is usually written to ______. a. a close friend b. someone you do not know personally c. your brother d. a classmate

   Show answer

   b — official / organisation / local authority.

2. 2. Which is the best subject line? a. Hello b. Important!!! c. Request for Support: Beach Clean-up Day d. Email

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   c — clear and specific.

3. 3. ‘I am writing ______ behalf of the Environment Club.’ a. in b. on c. at d. for

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   b. on — on behalf of = بالنيابة عن.

4. 4. ‘I would be grateful ______ you could send us more information.’ a. that b. when c. if d. so

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   c. if — I would be grateful if …

5. 5. If you ______ us, our club would organise a campaign. a. support b. supported c. will support d. supporting

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   b. supported — second conditional: If + past, … would.

6. 6. If no action is taken, the fish stocks ______ disappear. a. will b. would have c. had d. are

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   a. will — first conditional: If + present, … will.

7. 7. ‘The fisherman said, “Our income is falling.”’ → The fisherman said that their income ______. a. is falling b. was falling c. has fallen d. falls

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   b. was falling — reported speech: is ← was (backshift).

8. 8. Which sentence is the best closing for a formal email? a. Bye for now! b. Write back soon. c. I look forward to hearing from you. d. Take care!

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   c — من عبارات الكتاب الرسمية.

B. Formal or informal? Rewrite the informal ones in a formal way.

1. 9. Hi there! How’s it going?

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   Informal ← ✓ Dear Sir or Madam,

2. 10. I want you to fix the broken water pipes.

   Show answer

   Informal/rude ← ✓ I would be grateful if you could repair the broken water pipes.

3. 11. Please let me know if you require further information.

   Show answer

   Formal ✓ — مفيش تغيير.

4. 12. Can’t wait to hear from you!

   Show answer

   Informal ← ✓ I look forward to hearing from you.

5. 13. Thanks a lot, Ahmed

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   Informal ← ✓ Yours faithfully, / Yours sincerely, (سطر) + Ahmed Samir (سطر).

C. Put the parts of the formal email in the correct order.

1. 14. A. Yours sincerely, B. I am writing to request permission to start a recycling project. C. Dear Mr Kamal, D. I would be grateful if you could provide two large bins. E. Subject: Request: School Recycling Project F. I look forward to hearing from you. G. This is important because our school produces a lot of plastic waste.

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   E – C – B – D – G – F – A — Subject ← Greeting ← Opening ← Request ← Reasons ← Closing ← Sign-off (وبعدها الاسم الكامل)، وده ترتيب جدول الكتاب. ولو كتبت E – C – B – G – D – F – A (الأسباب قبل الطلب) برضه صح. ولاحظ: Dear Mr Kamal ← Yours sincerely.

D. Complete each sentence to make a polite request with a conditional.

1. 15. If your office could provide some gloves and bags, ______.

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   … we would clean the beach every Friday. (second conditional)

2. 16. I would be grateful if ______.

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   … you could visit the wetland with our club next week.

3. 17. If we receive your support, ______.

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   … we will plant one hundred trees along the river. (first conditional)

4. 18. Would it be possible ______?

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   … to arrange a meeting with your team next month?

E. Report what these people said to use as evidence in your email.

1. 19. “We depend on this lake,” the farmers said.

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   The farmers said (that) they depended on that lake.

2. 20. “Fewer birds come here every year,” a local guide said.

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   A local guide said (that) fewer birds came there every year. (here ← there)

F. Writing tasks. اكتب إيميل رسمي حوالي (150-180) words.

1. 21. As a concerned student, write a formal email to your local environmental office requesting support for protecting local fish stocks. Use at least one conditional sentence.

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   خطة: Subject: Request for Support: Protecting Fish Stocks in … – Dear Sir or Madam, – Opening: on behalf of … to request … – Reasons: الصيادين قالوا إن الصيد قل (reported speech) + overfishing + This is important because … families depend on fishing – Request: حملة توعية + قوانين لمواسم الصيد + If you could …, we would … – Closing + Yours faithfully, + full name.

2. 22. (Summative A) Write an email to your local council, arguing that protecting shared natural resources (like wetlands) should be a higher priority than rapid economic development.

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   خطة: Subject: Protecting Our Wetlands: A Request from Local Students – Dear Sir or Madam, I am writing to … regarding … – This matters because … Evidence from … shows that … – Although development creates jobs, it is also true that … (concession) – If the wetland is destroyed, then … – I would therefore recommend … – I look forward to hearing from you. Yours faithfully, …

3. 23. As a student, write a formal email to the manager of a local company asking it to sponsor a tree-planting day at your school.

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   خطة: Subject: Request for Sponsorship: School Tree-Planting Day – Dear Mr/Ms + الاسم, – Opening + Reasons (shade, clean air, students learn responsibility) – Request: 100 trees + tools + If your company could sponsor the event, we would display your name on our banner – Closing – Yours sincerely, + full name.